Shipping & Delivery Policy
At Tarini, every order is handled with care because our products are more than just items — they are traditional pieces meant for pooja, gifting, and sacred spaces. Please read our Shipping & Delivery Policy carefully before placing an order on tarinitattva.com.
1. Handled With Care
Our brass pooja items, deepams, idols, bells, and home décor pieces are carefully packed to ensure they reach you safely.
Many of our products are handcrafted or hand-finished. Because of this:
Each product may have its own unique finish
Slight variations in shape, size, weight, or polish may occur
Minor differences from product images are natural
Additional time may be required for careful checking and packing
We appreciate your patience and support for traditional craftsmanship.
2. Order Processing
Once your order is placed, our team will begin processing it after order confirmation.
Orders are carefully checked, packed securely, and handed over to our delivery partner.
Order Processing Time:
Orders are usually processed within 1–3 working days, excluding Sundays and public holidays.
Order Tracking:
Once your order is shipped, you will receive tracking details by SMS, email, or WhatsApp, depending on the details provided during checkout.
3. Domestic Shipping within India
We currently deliver across serviceable locations in India through trusted courier and delivery partners.
Estimated delivery time may vary based on your location, courier availability, and external conditions.
Estimated Delivery Timeline
Metro cities: 3–6 working days
Other cities and towns: 5–8 working days
Remote or non-metro locations: 7–12 working days
Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, local restrictions, or unforeseen circumstances.
4. Delivery Attempts & Address Accuracy
Please ensure that your shipping details are correct before placing the order.
You must provide:
Complete shipping address
Correct PIN code
Active mobile number
Any nearby landmark, if required
Our delivery partner may attempt delivery more than once depending on their service policy. If delivery fails due to an incorrect address, unavailable customer, or unreachable phone number, the shipment may be returned to us.
In such cases, re-shipping charges may be applicable.
5. Packaging
We take extra care while packing brass and delicate traditional items.
Depending on the product, packaging may include protective wrapping, cushioning materials, boxes, or additional safety layers to reduce the chance of damage during transit.
Please record an unboxing video when opening the package, especially for fragile, heavy, or high-value items. This helps us verify any damage-related claims quickly.
6. Shipping Charges
Shipping charges, if applicable, will be shown at checkout before payment.
Free shipping may be available on selected products, offers, or order values as mentioned on the website.
Tarini reserves the right to update shipping charges, free shipping eligibility, or courier partners at any time.
7. Delays in Delivery
While we do our best to deliver orders within the estimated timeline, delays may happen due to:
Courier operational issues
Weather conditions
Public holidays
Natural calamities
Local restrictions
Incorrect or incomplete address
Remote delivery locations
High order volume during festivals or sale periods
If your parcel is delayed, please contact us and we will help you with the latest shipment update.
8. Damaged Package at Delivery
If the package appears damaged, tampered with, or open at the time of delivery, please do not accept the package if possible.
If you have already accepted it, please contact us within 24 hours with:
Order number
Photos of the outer package
Photos of the product
Unboxing video, if available
Our team will review the issue and assist you as per our Return & Refund Policy.
9. International Shipping
At present, international shipping may be available only on request.
For international delivery enquiries, please contact us before placing the order.
International shipping charges will depend on the product weight, package size, and destination country.
Customs duties, import taxes, or any additional charges applicable in the destination country must be paid by the customer.
For international shipping enquiries, contact us at:
Email: contact@tarinitattva.com
Phone: +91 9187542363
Contact Page: https://tarinitattva.com/contact/
10. Contact Us
For shipping, delivery, tracking, or order-related support, please contact us:
Tarini
Website: tarinitattva.com
Contact Page: https://tarinitattva.com/contact/
Email: contact@tarinitattva.com
Phone: +91 9187542363
Tarini reserves the right to modify or update this Shipping & Delivery Policy at any time without prior notice.