Frequently Asked Questions.
What is Tarini?
Tarini is an online store for traditional brass pooja items, deepams, idols, bells, gifting pieces, and home décor products. Each piece is selected to bring beauty, devotion, and a sense of sacredness into your home.
What kind of products does Tarini offer?
Tarini offers brass pooja essentials, traditional deepams, idols, bells, kalash, haldi kumkum containers, urlis, hanging décor pieces, and signature brass collections suitable for pooja rooms, festive décor, home styling, and meaningful gifting.
Are Tarini products handmade?
Many of our products are handcrafted or hand-finished using traditional methods. Because of this, slight variations in size, weight, polish, texture, or finish may occur. These small differences are part of the charm and uniqueness of traditional brass pieces.
How do I place an order on tarinitattva.com?
You can browse our collections, select the product you like, add it to your cart, and proceed to checkout. Enter your shipping details, choose the available payment method, and complete your order. Once confirmed, you will receive order updates through the contact details provided during checkout.
How long will it take to receive my order?
Orders are usually processed within 1–3 working days. Delivery time may vary based on your location, courier availability, public holidays, and other external conditions. Once your order is shipped, tracking details will be shared with you.
How can I track my order?
After your order is dispatched, you will receive tracking details by email, SMS, or WhatsApp, depending on the information provided during checkout. You can use the tracking details to check the delivery status of your order.
What should I do if I receive a damaged or wrong product?
If you receive a damaged product or a product different from what you ordered, please contact us within 3 days of delivery. Share your order number, clear photos or video of the product and packaging, and a short description of the issue. Our team will review your request and assist you as per our Return & Refund Policy.
How can I contact Tarini for support?
For product enquiries, order support, gifting guidance, or any other assistance, you can contact us through:
Website: tarinitattva.com
Contact Page: https://tarinitattva.com/contact/
Email: contact@tarinitattva.com
Phone: +91 9187542363